About Us

Practice management is a specialized field focused on the efficient functioning of a medical practice. It encompasses administrative responsibilities such as scheduling appointments, billing, and maintaining patient records, in addition to strategic and operational activities, commonly referred to as Revenue Cycle Management.

The American Academy of Professional Coders (AAPC) Certified Professional Biller (CPB) credential demonstrates skills related to maintaining all aspects of the revenue cycle, particularly patient and payer billing and collections. Without expertise in medical billing and the nuances of payer requirements, healthcare provider reimbursement may be compromised.

Through rigorous examination and experience, CPBs have proven knowledge of how to submit claims compliant with government regulations and private payer policies. They follow up on claim statuses, resolve claim denials, submit appeals, post payments and adjustments, and manage collections. The CPB medical billing credential is vital to the financial success of the professional healthcare services claims process. All Psynergy Billers are AAPC-Certified Professional Billers.

When you partner with Psynergy Billing, an AAPC Certified Professional Biller will be assigned to you as your Practice Manager. This provides you with a single point of contact for all your needs. Our Practice Managers possess extensive training and experience in mental health billing and coding operations. Completing at least 20 CEUs per year to maintain and enhance understanding of proper application of payer policies; compliance rules; healthcare regulations; CPT® procedure codes, HCPCS Level II procedure and supply codes, and ICD-10-CM diagnosis codes. 

Psynergy Billing is dedicated to in-house service excellence. Every service is completed by a U.S.-based Psynergy Practice Manager, an AAPC-Certified Professional Biller. This dedication to quality sets Psynergy apart from other billing services that often outsource abroad, to inadequately trained individuals, which can lead to service inconsistencies, communication difficulties, and increased risks of data breaches. Psynergy Billing Never Outsources!

Our services focus on eliminating the necessity for a collection agency by verifying benefits and ensuring accurate billing at the time of service. However, if a patient has an unpaid balance, we utilize text messages and email reminders for payment. Subsequent steps include sending mailed statements, issuing dunning letters, and, upon the provider's request, transferring accounts to a certified collection agency.

Allocating just one hour per week to billing and administrative duties instead of patient care can result in substantial financial losses. For instance, if your rate is $100 per therapy hour, dedicating that time to billing equates to a monthly shortfall of at least $400. In contrast, devoting that hour to patient care not only fulfills your professional passion but also boosts your revenue. Transferring the hour typically used for billing to an extra therapy session each week could completely cover the cost of our services. Additionally, you could cut down on costs related to other software, electronic health records, scheduling, and telehealth platforms. Our comprehensive practice management software simplifies patient care processes, saving both time and money. Our services are essential for practices that want to improve efficiency and maximize profits.

Typically, the startup process takes between 14 to 21 days, but this can vary depending on individual circumstances, including the complexity of the setup, management of credentials, and the extent of data migration. If you're engaged with a billing company, it's crucial to examine the terms of your contract carefully. You may need to give a written notice of up to 90 days to avoid any cancellation fees.